Description
Front of House Training
How to Sell, Lead & Manage the Client Journey
This course covers the importance of your Front of House (FoH) and why not having one is costing your business THOUSANDS OF POUNDS!
For the past ten years I have Focused on my Mindset and Trained with the Best in the world, including John Assaraf from ‘The Secret’
I fly out 3 times a year to meet with John as part of his Elite Mastermind Group and feature in his latest best-selling book; ‘Innercise’.
I came from nowhere to winning ‘Most Wanted Business Thinker’ twice and ‘BHA Scottish Hairdresser of the Year’. I am an International Speaker helping salon owners all over the world and I am about to publish my first Book in September 2020.
You will learn:
- How to employ the ideal candidate and what you are looking for
- What to expect from your FoH
- The benefits of a FoH
- A financial overview to show how you are losing money by not having a FoH
- An overview of the proposed duties of the FoH
- Sales Training
- The FEAR of Sales
- How to manage START (Sales, Targets, Admin, Revenue and Team)
- How and why you are losing clients
- Creating upserves
Course Contents:
Introduction – Money 21.17
Job Roles 39.17
Sales 62.21
Targets 38.30
Admin 14.45
Revenue 58.34
Team 20.32
